Integrity Check
Leaderboard Verification
We prioritize investigations into score anomalies. If you believe your skill based games data was logged inaccurately due to a glitch, include your session timestamp and hardware specs.
Inquiry Portal 2.6
Contact
Contact
SourShots
Connect with our Sandton-based technical team for leaderboard verification, account inquiries, or platform feedback. We prioritize skill-based integrity across every arcade challenge.
Support Queue Status
ACTIVE: AVERAGE RESPONSE 24H
Contact Details Nexus Identification
Corporate HQ
15 Alice Lane, Sandton
Johannesburg, 2196
South Africa
Support Line
+27 11 552 0340
Mon-Fri: 9:00 - 18:00 (SAST)
Digital Mail
info@sourshots.com
Support Protocols
Progression Sync
XP & Achievements
Inquiries about level up system delays or missing virtual rewards are handled by our backend sync team. Ensure your profile is authenticated before reporting missing progress.
Mobile Hub
Hardware Acceleration
Experience performance issues in our casual gaming platform? Technical support can provide browser-specific settings to optimize reflex game responsiveness on older devices.
Ready to engage?
While our team reviews your inquiry, explore the latest interactive gaming challenges and claim your spot on the global rankings.
Quick Protocols
Standard technical thresholds and community guidelines.
Standard technical inquiries are processed within 24-48 business hours. Leaderboard integrity reviews may take longer if we need to analyze recorded telemetry and anti-cheat logs from our arcade gaming platform.
Yes. If you have relocated from South Africa or another region, you can request a regional node switch by providing proof of location. This ensures you are competing in the correct time zone for daily missions and survival challenges.
Yes, our online arcade games are fully browser-based for a no download games experience. We utilize modern hardware acceleration to provide high-performance mobile arcade games without local installation.
Missing a specific detail? Read our full documentation.